The Citizens Bank branch on West Commerce Street is scheduled to close Friday, Aug. 11 and then the branch will re-open Monday, Aug. 14 at its new location at 7 W. Glenwood Avenue on the corner of Main Street.
The building that has been a bank for decades on West Commerce Street in downtown Smyrna will soon be vacant.
Citizens Bank is moving from the site at 5 W. Commerce St., which is scheduled to close on Friday, Aug. 11. The building was previously the site of Mellon Bank, Farmers Bank, and the Fruit Growers National Bank & Trust Company.
The Citizens Bank branch is scheduled to re-open Monday, Aug. 14 at its new location at 7 W. Glenwood Avenue on the corner of Main Street, in the former location of Dover Federal Credit Union which moved to the corner of Glenwood Avenue and North High Street.
The move was made to better serve customers, said Rory Sheehan, vice president of media relations for Citizens Financial Group.
“As part of managing our business, we consistently review customer traffic patterns and preferences at our branches to help us refine our approach to meeting customer needs,” Sheehan said. “After a recent review, we made the business decision to relocate the Smyrna branch to a new location.”
“Given the increasing popularity of mobile and online banking, we have significantly expanded these services and are continuing to invest in this area as we also make improvements to our ATM network and in-branch services,” said Sheehan, adding that all the staff from the downtown branch will be moving to the new location.
“This branch will offer customers enhanced features in a brand new office with the same colleagues who are committed to helping our customers bank better,” he said.
Citizens Bank was leasing the West Commerce Street building and the adjacent parking lot where the ATM machine was located, Sheehan said. He referred questions about future plans for the building to the landlord.
Smyrna Mayor John Embert III said the change marks the end of an era if another bank doesn’t move into the property.
“For my lifetime that building has always been a bank,” Embert said.
Still it’s good news that the branch isn’t moving out of town limits, just to a new address in Smyrna, he said.
“We wish Citizens Bank the best in their new location,” Embert said, adding that he hopes the former building won’t be vacant for long.
“As far as the building and parking lot [on West Commerce Street] we will work with any new possible tenant and the owners of the building to fill the building ASAP, and yes, it is a unique space to fill,” Embert said. “The parking lot is owned by the owner of the building and the town has no immediate plans for that lot.”